Complete repair tracking
Follow every item through intake, diagnosis, repair, testing and completion.
Digital firepower built to move tickets & fill your venue
We build the tools, microsites, and marketing systems that venues, events, and producers need to sell out. Fast launches. Connected ops. Nothing lost between creative and conversion.
Websites•
Ticketing Tools•
Paid Social•
Landing Pages•
Email Sequences•
Box Office Integrations•
Audience Segmentation•
Promo Engines•
Websites•
Ticketing Tools•
Paid Social•
Landing Pages•
Email Sequences•
Box Office Integrations•
Audience Segmentation•
Promo Engines•
Venue management, connected.
Optim VMS brings operations, bookings, events and spaces into one central platform. Connect the website and ticketing tools you need, or integrate the systems you already use.
Repair tracking, built for the AV industry.
Follow every job from intake to completion with purpose-built workflows for DJ, audio, lighting and professional entertainment equipment.
Invoices & quotations
Create and send professional quotations and invoices directly from each repair record.
Point-and-click diagnostics
Select an area or component and jump straight to the relevant checklist or test procedure.
Parts tracking
Record parts required, ordered, received and used against each individual repair.
Email integration
Send customer updates, quotations and repair notifications directly from the system.
Website API
Connect custom website forms and customer-facing repair submission tools.
Repair history
Maintain a complete service history for equipment, customers and previous repairs.
Diagnostic checklists
Create equipment-specific tests and procedures to standardise diagnosis and reduce missed faults.
For specialist repair houses
Flexible for general AV repair and tuned for complex DJ, audio, lighting and entertainment equipment.